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Personal data protections www.nostromo-shop.com


Up dated 2018, May 29th

The association [noiseaddict] is concerned about the protection of personal data. It is committed to ensuring the best level of protection to your personal data in accordance with the law Informatique et Libertés. For any information on the protection of personal data, you can also consult the website of the Commission Informatique et Liberté www.cnil.fr

Identity of the controller

Personal data is collected by : Association [noiseaddict] - Nostromo - Ch. De la Grande-Pièce 1 - 1227 CAROUGE - Switzerland

Hereinafter referred to as "The Association [noiseaddict] - Nostromo"

Purpose - exploitation of data concerning you

Management of your orders

The information and data concerning you are necessary for the management of your order and our commercial relations. This information may also be kept for evidence in compliance with legal and regulatory obligations (payment, guarantee, litigation ...).

Customization of our services

The information and data about you allow us to improve and personalize the services that we offer you on our website, mobile site of the association Noiseaddict - Nostromo and the information we send you.

- Information and newsletters of the association [noiseaddict] - Nostromo

To keep you informed of our news and benefits you can benefit from, you can receive offers by electronic communication (email, ...). We measure the opening rate of our shipments in order to adapt it to your needs. If you do not wish to receive offers and information from the association [noiseaddict] - Nostromo, you can oppose shipments by signaling when creating your account, or at any time by specifying it in My account section " My personal info / contact information ". Depending on the choices made during the creation or consultation of your account you will be likely to receive offers from the association [noiseaddict] - Nostromo.

In the absence of selection and if you did not oppose it during the creation of your account, you will be likely to receive information on the news of the association [noiseaddict] - Nostromo and the newsletters which relate to similar products to those you have already ordered or consulted on the website of the association [noiseaddict] - Nostromo.

- Alerts

We can offer you alerts to be informed by e-mail of availability or news of interest to you.

These alerts allow :

- to be kept informed of the next availability of the product you are interested in. 

- to have recurrent information about the news of the artist, Nostromo music group ...

Registration for the alert is done by clicking on the "Alert" button. The alerts you are registered for are listed in My Account. You can manage the alerts and put them end recurring by going to My Account under my newsletters / alerts.

Fight against fraud

In order to secure payments and deliveries and thus ensure you an optimal quality of service, the personal data collected on the site make it possible to determine the level of risk of fraud associated with each order and, if necessary, help to modulate the conditions execution thereof. As part of this analysis, nostromo-shop.com is likely to ask its specialized risk prevention service providers to refine its analysis (in particular FIA-NET but also the BANQUE DE FRANCE). Some of these providers (in particular FIA-NET) are also the recipients of the result of the analysis carried out and can use it on their behalf to feed their own incident file. Certain data relating to the terminal used during the order may also be transferred to the United States.

Nostromo-shop.com may, depending on the results of the control carried out on the orders, take security measures, in particular request additional supporting documents. These measures will have the effect of suspending the execution of the order or, if the result of the analysis does not guarantee the security of the order, to cancel it. The occurrence of an incident (unpaid due to the fraudulent use of a means of payment, delivery fraud, etc.) will result in the registration of the data related to the order within the nostromo alert file. -shop.com, which can, during future orders, lead nostromo-shop.com to carry out additional checks.

At any time during the risk analysis conducted by nostromo-shop.com, you will be able to present your observations. In addition, in accordance with the Data Protection Act of 6 January 1978, you have the rights of access, rectification, deletion and opposition provided for by the law of January 6, 1978 relating to data, files and data. freedoms. In accordance with the regulations in force, your application must be signed and accompanied by a photocopy of an identity card bearing your signature and specify the address to which the reply must be sent.

To exercise your rights in the fight against fraud, simply contact :

From the association [noiseaddict] - Nostromo : electronically to Customer Service or by mail to nostormo-shop.com / Customer Service - c / o Charles Daubenton, 28 impasse Messager, 72 000 Le Mans, France, telling us your name, first name, e-mail address and if possible your customer reference.

From FIA-NET : IT Service and Freedoms - Treatments n ° 773061 and n ° 1080905 - 39 rue Saint-Lazare, 75009 PARIS.

From the BANQUE DE FRANCE (Audience) : to BDF SFIPRP-FNCI - Section

Data collected on our website

What data ?

We collect and process your name, postal address, email address, password, telephone number, IP address, connection data and navigation data, order history, products consulted, delivery incidents, complaints.

The mandatory or optional nature of the data is reported to you during collection by an asterisk. Some data is collected automatically because of your actions on the website.

We also measure audience, we measure for example the number of page views, the number of visits to the website, as well as the activity of visitors to the site and their frequency of return.

When ?

We collect the information that you provide us, especially when :

- you create your account "My account",

- you place an order on our website,

- you browse our site and view products,

- you participate in a game or contest,

- you contact our Customers Service,

- you write a comment.

Recipients of the data

The data collected on the sites of the association [noiseaddict] - Nostromo are exclusively intended for the association [noiseaddict] - Nostromo. 

They can be passed on to the subcontractor - to which the association [noiseaddict] - Nostromo uses in the framework of the execution of services and orders including management, execution, processing and payment.

Applications of the General Regulation on the Protection of Personal Data - GDPR

Pursuant to the entry into force on May 25, 2018, the association [noiseaddict] - Nostromo applies this regulation.

The association [noiseaddict] - Nostromo keeps your data 5 years after the end of the contractual relationship.

The data are deleted within 15 working days of our database after receiving your request either by the form provided for this purpose on the site, or by mail. The order is given by registered letter A / R to all partners. A computer file before deletion and after deletion is sent to you to guarantee our good faith. This computer file is imported from the host Oxatis without any manipulation on our part and in all transparency we send you all the elements by e-mail.

You will find on the e-shop the specific forms to use: 

- Limitation of the processing of your data,

- Portability of your data,

- Right to be forgotten,

- Right to rectification of data, You can freely rectify your data directly from your "My Account" customer area by visiting your site. https://nostromo-shop.oxatis.com/PBUserLogin.asp?CCode=33 and selecting the "Update your details and preferences" menu. 

You can express your request by mail : Association [noiseaddict] - Nostromo / Customer Service, c / o Charles Daubenton, 28 impasse Messenger 72 000 Le Mans - France

The referent for the application of the GDPR is: Charles Daubenton 

Your rights under the law "Informatique et Libertés"

In accordance with the Data Protection Act of January 6, 1978 amended by the law of August 6, 2004, you have a right to access and rectify and oppose personal data about you. Simply write to us online at Customer Service or by mail at nostromo-shop.com / Customer Service - c / o Charles Daubenton, 28 Impasse Messager, 72 000 Le Mans, France, indicating your name, surname, e -mail address and if possible your customer reference. In accordance with the regulations in force, your application must be signed and accompanied by a photocopy of an identity card bearing your signature and specify the address to which the reply must be sent. An answer will be sent to you within 2 months of receipt of the request.

To exercise your rights in the fight against fraud, see the Fraud Control clause above.

If you live in the EEA or in another region governed by comparable data protection laws, in some cases you will have the following rights:

  • the right to know how we use your data and the right of access to your data;
  • the right to request the modification or deletion of your data as well as to limit the processing of your data;
  • the right to oppose the processing of your data, for example for marketing purposes or when their use is based on our legitimate interest;
  • the right to receive data about you that you have provided automatically in a structured, commonly used and machine-readable format, or to have it sent directly to another company, if technically feasible ("data portability");
  • when you have consented to the processing of your data, the right to withdraw your consent in accordance with legal or contractual limitations;
  • the right to refuse any decision based on automated processing of your personal data, including profiling; and
  • the right to lodge a complaint with the supervisory authority responsible for data protection issues (for example, the National Commission for Data Protection and Freedoms in France).

If we have incorrect information about you or if your contact information has changed, we thank you for informing us so that we can correct and update our files.

If you withdraw your consent to the use of your personal data for the purposes set out in our Privacy Policy, we may, as a result, no longer be able to provide you with access to all or part of our websites, applications and services.   We will retain your personal data for the duration of our business relationship and after its expiration, for the time necessary for the legitimate conduct of our business, in accordance with applicable European laws and regulations. In cases where we no longer need your personal data, we will destroy it in a secure way (without sending you any other notice).   We ensure the security of your data by taking the necessary technical and structural measures to prevent their unlawful or unauthorized processing or accidental loss, destruction and / or damage. We strive to protect our personal data as much as we can. However, we can not guarantee the security of your data transmitted to our Internet sites, applications or services or to other Internet sites, applications and services via an Internet connection or any other connection. If we have given you (or if you have chosen) a password that allows you to access certain areas of our websites, applications or services, please keep it confidential; we will not share this password with anyone. 

If you think that your account has been hacked, please contact our customer service on 06 09 46 36 27 or via your usual customer interface.

Social Networks

Using your data in connection with Social Networks

The use of social networks and services of the association [noiseaddict] - Nostromo in connection with these social networks is likely to lead to a collection and exchange of certain data between social networks and the association [noiseaddict] - Nostromo . We invite you to consult the policies of personal data protection of the social networks in order to take precise knowledge of the information which is collected by the social networks and which can be transmitted to the association [noiseaddict] - Nostromo in link with its sites and applications as well as the purposes of use of your data, especially for advertising purposes. You will be able to set directly on the social networks the access and the confidentiality of your data. The association [noiseaddict] - Nostromo collects on its behalf certain information and personal data related to your activity on the pages of the social networks of the association [noiseaddict] - Nostromo or the sites of the association [noiseaddict] - Nostromo which use the services of social networks. These data are used for advertising purposes to improve our commercial relationship and the advertising addressed to you in order to offer you a personalized and social experience. The information collected by the association [noiseaddict] - Nostromo for its own account through the sites of the association [noiseaddict] - Nostromo in connection with social networks are governed by these conditions. On the other hand, the association [noiseaddict] - Nostromo is not responsible for the use made of your data by the social networks for their own account.

« Plug-ins » & social modules

Our website uses "plug-ins" or social modules. These include small buttons "I like", "share" third-party social networks such as Facebook, Twitter, Google + .... that you can find on our site. They allow you to like and share information from our site and apps with your friends on social networks. When you consult a page of our sites (web or mobile) containing plug-ins or social modules, a connection is established with the servers of social networks (Facebook, Twitter ...) who are then informed that you have accessed the corresponding page from the site of the association [noiseaddict] - Nostromo consulted, even if you do not have a Facebook or Twitter user account, and even if you are not connected to your Facebook or Twitter account. For example: If you are connected to a social network while browsing the site www.nostromo-shop.com, the social networks to which you are connected may mention your visit to your account on social networks. If you use the plug-ins (ex: like), your actions can be recorded and published on your accounts in social networks according to the setting of your social network account. If you do not want social networks to post your actions from plug-ins to your social media accounts, you must sign out of your social networks before visiting our site.

Facebook connect

The Facebook Connect feature allows you to connect to our sites with your Facebook account and discover what your friends have posted on the web. When you connect to our sites with your Facebook account, the [noiseaddict] - Nostromo association can access certain information you have entered on Facebook in order to offer you a personalized and social experience. Permission to access your profile data and share your activities with Facebook will be required. Additional information to those already present in your Facebook account may be requested by the association [noiseaddict] - Nostromo for the needs of the management of your orders and our business relationship. This additional information is not transmitted to Facebook without your express permission. The access by the association [noiseaddict] - Nostromo to the data of Facebook and the use that is made of it are limited, in particular the association [noiseaddict] - Nostromo uses only the data strictly necessary to exploit the applications that you using. For each application you are informed of the data used and how it is used, displayed, shared or transferred.

If you log on to www.nostromo-shop.com using your Facebook credentials and your friends log in their account, they will know that you have an account of the [noiseaddict] - Nostromo association, unless you have chosen not to be visible to your friends on other websites. Users who connect to our website via Facebook Connect can only see the information you have added via Facebook if they have access to this information on Facebook. You can decide what kind of information your friends can access by setting up your account in the Applications section of the Facebook website.

Customization of advertisements

The information you receive from the association [noiseaddict] - Nostromo can be personalized according to the data that the association [noiseaddict] - Nostromo collects in connection with social networks. Due to your use of services the association [noiseaddict] - Nostromo (websites) or your affiliation to a page of the social networks of the association [noiseaddict] - Nostromo, The association [noiseaddict] - Nostromo is likely to receive information about you including your public profile and your interests communicated on social networks or other data that you have authorized association [noiseaddict] - Nostromo to receive as part of applications. Ads from the Nostromo [noiseaddict] association related to your profile and the information you post or share (your interests) may be displayed on your social networking pages. If you do not want social networks or third parties whose association [noiseaddict] - Nostromo collect or use information based on your profile or your activity on websites, devices or applications outside of social networks for the purpose of broadcasting of advertisements, you must refer to the conditions of the social networks in order to know how to set up, unsubscribe or control the distribution of advertising. You can also decline using the settings of the apps or your mobile device.

Cookies and advertising targeting

Our websites and applications are designed to be particularly attentive to the needs and expectations of our customers. This is among other things why we use cookies or similar tracing technologies to identify you and personalize our services and advertising, in particular to access your account, manage your shopping cart, store your consultations and customize the offers we offer. you propose and the information we send you. Cookies allow you to benefit from our personalized advice and to be informed of our promotional offers.

We inform you that we can use advanced targeting functionalities for the diffusion of our advertisements including features of "retargeting" (by displaying advertising during your navigation outside our site or contact email following the consultation of products on our site). These functionalities made possible by the use of cookies are proposed by partners, to present you advertisements better adapted to your needs and in connection with your recent behavior on our site. You can stop targeting at any time by rejecting advertising cookies in your browser or through the preference managers of the ads offered by the partners or in the unsubscribe links in the emails. We inform you that unsubscription to email targeting from our partners does not automatically lead to unsubscription to newsletters sent by nostromo-shop.com. To find out more, read the section Cookies at the opening of the site and the privacy policies of our partners.

You can always choose to disable cookies. We inform you that if your browser is configured to refuse all cookies, you will not be able to make purchases or take advantage of essential features of our site, such as storing items in your basket or receive personalized recommendations.

To learn more and know the procedure to refuse cookies :

Bank data

For the purposes of payment the bank details are collected and stored by our payment service provider MANGOPAY SA 59 Boulevard Royal, L-2449 Luxembourg. This standard is an international security standard whose objectives are to ensure the confidentiality and integrity of cardholder data, and thus secure the protection of card and transaction data.

This Privacy Policy may change and be subject to change. However, these changes will not affect your rights under this Privacy Policy. We will always update this Privacy Policy on our website. Therefore, during your visits to our website, we invite you to read this Privacy Policy to keep you informed of the latest version in force (the "last update" informs you of the date of the last update. of this one).